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Delivering satisfaction and service quality a customer-based approach for libraries

By: Contributor(s): Material type: TextSeries: American library association seriesPublication details: New Delhi Indiana Publishing House 2009Description: xiv,180p, 22cm. HBISBN:
  • 8184082428
Subject(s): DDC classification:
  • 025.52 HER
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Central Library 025.52 HER (Browse shelf(Opens below)) Available 151261

includes index

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