Delivering service quality managerial challenges for the 21st Century

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TextPublication details: New Delhi Macmillan 2000Description: xii,651p. 22cm. HBISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Central Library				658.8 RAG (Browse shelf(Opens below))					Available			101618

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