Delivering service quality (Record no. 84320)

MARC details
000 -LEADER
fixed length control field 00000nam a2200000 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20251203110259.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0333934091
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number RAG
100 ## - MAIN ENTRY--PERSONAL NAME
Dates associated with a name _
110 ## - MAIN ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Raghavachari, M. and Ramani, K.V.
245 ## - TITLE STATEMENT
Title Delivering service quality
Remainder of title managerial challenges for the 21st Century
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Macmillan
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent xii,651p.
Dimensions 22cm.
Other physical details HB
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Service industries-Management
964 ## -
-- ENG
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-- 658
--
--
-- _
997 ## -
-- 101618 LIBSS C
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Koha item type
        Central Library Central Library 01/08/2001 807.50   658.8 RAG 101618 Books