000 00000nam a2200000 a 4500
005 20251203091721.0
020 _a8170490596
082 _a658.809,
_bD, Ser
100 _aShankar, Ravi
245 _aServices marketing: the Indian experience
260 _aDelhi
_bManas
_c1993
300 _axviii,522p, 22cm
690 _aMarketing
964 _beng
_c
_d
_e
_f
_g_
997 _a73734 C
999 _c50148
_d50148