000 00000nam a2200000 a 4500
005 20251203112355.0
020 _a9788178293349
082 _a658.8
_bGIL
100 _aGilmore, Audrey
_d_
245 _aServices, marketing and management
260 _aNew Delhi
_bResponse books
_c2003
300 _a215p.
_c24 cm.
_bPB
500 _aincludes index
600 _b
_c_
630 _aService industries--Marketing
630 _aService industries--Management
856 _f_
856 _a_
964 _b
_c
_d
_e
_f
_g_
997 _a198356 C
999 _c157029
_d157029