000			00000nam a2200000 a 4500
005			20251203111956.0
020			_a9788126509133
082			_a658.812 _bKUM
100			_aKumar, V
245			_aCustomer relationship management _ba databased approach
260			_aNew Delhi _bWiley- India _c2010
300			_axxiv,321p. _c24cm. _bPB
500			_aincludes index
690			_aCustomer care
690			_aSales management
964			_b _c _d _e _f _g_
997			_a176479 LIBSS C 176480 LIBSS C 176481 LIBSS C 176482 LIBSS C 176483 LIBSS C 176484 LIBSS C 176485 LIBSS C 176486 LIBSS C 176487 LIBSS C 176488 LIBSS C
999			_c143138 _d143138