| 000 | 00000nam a2200000 a 4500 | ||
|---|---|---|---|
| 005 | 20251203111357.0 | ||
| 020 | _a8184082428 | ||
| 082 |
_a025.52 _bHER |
||
| 100 | _aHernon, Peter ed., | ||
| 110 | _aAmerican Library Association (USA) | ||
| 245 |
_aDelivering satisfaction and service quality _ba customer-based approach for libraries |
||
| 260 |
_aNew Delhi _bIndiana Publishing House _c2009 |
||
| 300 |
_axiv,180p, _c22cm. _bHB |
||
| 490 | _aAmerican library association series | ||
| 500 | _aincludes index | ||
| 690 | _aReference service (libraries) United States | ||
| 700 | _aWhitman, John R ed., | ||
| 964 |
_b _c _d _e _f _g_ |
||
| 997 | _a151261 C | ||
| 999 |
_c123786 _d123786 |
||