Goetsch,David L. <br/><br/>
Quality Management  Introduction to Total Quality Management for... 

 - 4th ed. 
 - New Jersey  Prentice Hall  2003 
 - xviii, 858p.  24cm HB 
<br/><br/><label>ISBN: </label>0130933872 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / GOE