00289nam a2200109 a 450000500170000002000150001708200180003210000220005024500420007226000410011430000240015520251203110537.0  a8170997984  a658.4038bFER  aFernandes, Ashwin  aInformation Technology and Management  aNew DelhibMittal Publicationsc2001  avi,277p.c24 cm. HB