00266nam a2200109 a 450000500170000002000150001708200160003210000150004824500250006326000440008830000240013220251203110536.0  a8120325540  a658.43bSEN  aSen, Leena  aCommunication Skills  aNew DelhibPrentice Hall of Indiac2004  avi,195p.c24 cm. PB