Smith, Gerald F <br/><br/>
Quality problem solving  conference performance efficiency... 

 - New Delhi  Prentice Hall of India  2000 
 - xiv,322p.  PB.  22cm. 
<br/><br/><label>ISBN: </label>8120316894 
<br/><br/><label>Dewey Class. No.: </label>658.562  / SMI