00294nam a2200109 a 450000500170000002000150001708200170003210000190004924500550006826000360012330000250015920251203110259.0  a8187233206  a658.562bSTA  aStahl, Michael  aTotal quality management in the global environment  aNew DelhibInfinity Booksc2000  axxx,546p.c22cm.bHB