00350nam a2200121 a 450000500170000002000150001708200180003210000180005024500940006826000360016230000190019850000110021720251203110210.0  a9814058734  a658.4038bTIW  aTiwana, Amrit  aKnowledge Management toolkitbpractical techniques for building a knowledge management...  aNew JerseybPrentice Hallc2000  a608p.c22cm PB  ainc CD