00547nam a2200193 a 450000500170000002000150001708200170003210000200004924500180006925000110008726000550009830000260015369000290017970000180020896400220022699700180024899900170026695200700028320251203110208.0  a0324012764  a658.562bEVA  aEvans, James R.  aTotal quality  a2nd ed  aAustraliabSouth-Western college publicationc2000  aviii,376p.c22cm. PB.  aTotal quality management  aDean, James W  bENGcd658efg_  a97291 LIBSS C  c81203d81203  00104070aPUbPUd2000-09-20g372.26l0o658.562 EVAp97291yBK