00408nam a2200133 a 450000500170000002000150001708200170003210000190004924500980006826000410016630000210020770000240022870000220025220251203110118.0  a8172243413  a658.409bBUR  aBurt, David K.  aProactive handbook for managersbAchieving World class competitiveness through reduced all...  aMumbaibJaico Publishing Housec1997  axi,445p.c23 cm.  aNorquist, Warren E.  aAnklesaria, Jimmy