TY  - BOOK
AU  - Dalela, Suresh
AU  - Saurabh
TI  - ISO 9000 A manual for total quality management: (Documentation and certification for ISO)
SN  - 8121914833
U1  - 658.562 
PY  - 1999///
CY  - New Delhi
PB  - S. Chand & Co.
ER  -