00379nam a2200145 a 450000500170000002000150001708200170003210000200004924500240006926000480009330000270014163000150016863000200018363000300020320251203092035.0  a9838997846  a658.562bTAG  aTague, Nancy R.  aThe Quality toolbox  aMalaysiabSynergy Books Internationalc1997  axix, 298p.b24 cm.cPB  aManagement  aQuality control  aQuality improvement tools