00399nam a2200121 a 450000500170000002000150001708200170003210000240004924500880007326000560016130000260021763000340024320251203092034.0  a1856041506  a020.285bUND  aUnderwood, Peter G.  aSoft systems analysisband the management of libraries, information services and...  aLoNew DelhionbLibrary Association Publishingc1996  aix, 198p.b20 cm.cPB  aSystem analysis, soft systems