00401nam a2200145 a 450000500170000002000150001708200130003210000180004524500480006326000400011130000210015149000340017263000160020663000330022220251203092033.0  a8173710511  a658bTHO  aThorn, Jeremy  aEffective management in the Public services  aHyderabadbUniversities Pressc1997  a22p.b18 cm.cPB  aThe Notes for managers series  aManagement,  aManagement in Public service