Chang, Richard Y. Kelly, P.Keith <br/><br/>
Step by step problem solving  A Practical guide to ensure problems get (and stay) solved 

 - New Delhi  Wheeler Publishing  1993 
 - vii, 106p.  20 cm.  PB 
 - Quality improvement series .
<br/><br/><label>ISBN: </label>8175441135 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Management<br/>Problem solving
<br/><br/><label>Dewey Class. No.: </label>658.403  / CHA