TY  - BOOK
AU  - Chang, Richard Y.
TI  - Process reenginerring in action: A Practical Guide to Achieving Breakthrough Results
T2  - Quality improvement series
SN  - 8175441097
U1  - 658.4063 
PY  - 1995///
CY  - New Delhi
PB  - Wheeler Publishing
KW  - Management
KW  - Reengineering in action
ER  -