TY  - BOOK
AU  - Peppard, Joe
AU  - Rowland, Philip
TI  - Essence of Business process re-engineering
T2  - Prentice-Hall essence of Management series
SN  - 8120312058
U1  - 658.4063 
PY  - 1995///
CY  - New Delhi
PB  - Prentice-Hall
KW  - Management
KW  - Business process
ER  -