00345nam a2200121 a 450000500170000002000150001708200220003210000200005424500600007426000440013430000170017849000280019520251203092020.0  a0340621036  a658.4063,D,Macb_  aMacdonald, John  aUnderstanding Business Process Re-engineering in a week  aLoNew DelhionbHodder & Stoughtonc1995  a95p.c18 cm.  aInstitute of Management