00557nam a2200181 a 450000500170000002000150001708200210003210000190005324500810007226000410015330000160019469000290021070000160023996400190025599700180027499900170029295200660030920251203091959.0  a8185985243  a658.562,bD, kan  aKanji, Gopal K  aTotal quality management process: a systematic approach, Gopal K. Kanji, eng  aMadras, Productivity Press, Inc1995  a184p.c20cm  aTotal quality management  aAsher, Mike  bEngcdefg_  a82218 LIBSS C  c59681d59681  00104070aPUbPUd1998-07-16l0o658.562, D, kanp82218yBK