TY  - BOOK
AU  - Kanji, Gopal K
AU  - Asher, Mike
TI  - Total quality management process: a systematic approach, Gopal K. Kanji, eng
SN  - 8185985243
U1  - 658.562, 
PY  - 1995///
CY  - Madras, Productivity Press, In
ER  -