00270nam a2200109 a 450000500170000008200130001710000220003024500250005226000420007730000260011963000150014520251202164255.0  a658bCER  aCernea, Michael M  aPutting people first  aOxfordbOxford University Pressc1985  axiv,430p.b24 cm.cHB  aManagement