Kanji, Gopal K. <br/><br/>
100 methods for total quality management 

 - New Delhi  Response Books  1996 
 - vi,237p.  23 cm. 
<br/><br/><label>ISBN: </label>8170365716 
<br/><br/><label>Dewey Class. No.: </label>658.562,  / D, Kan