00544nam a2200181 a 450000500170000002000150001708200210003210000180005324500380007126000420010930000150015149000420016669000200020896400250022899700180025399900170027195200740028820251203091653.0  a071265514X  a658.562,bD, ben  aBendell, Tony  aQuality: measuring and monitoring  aLoNew DelhionbCentury Businessc1993  a304p, 22cm  aSunday Times' Business Skills' Series  aQuality control  bEngc100de010fg_  a68764 LIBSS C  c48514d48514  00104070aPUbPUd1998-04-08g460.80l0o658.562, D, benp68764yBK