00293nam a2200121 a 450000500170000002000150001708200130003210000180004524500240006326000370008730000260012463000210015020251202164120.0  a0675200474  a421bNEM  aNeman, Beth S  aWriting effectively  aColumbusbC.E. Merrill Pubc1983  axi, 596p.b23 cm.cHB  aEnglish language