TY - BOOK AU - Baker,David AU - Ellis, Lucy, AU - Williams, Caroline, AU - Wragg, Cliff, TI - Benchmarking library,information and education services: new strategic choices in challenging times / SN - 9780323956628 (pbk.) U1 - 025.5 BEN 22 PY - 2023/// CY - United Kingdom : PB - Chandos Publishing KW - Library science KW - Evaluation KW - Benchmarking (Management) KW - Information services N1 - Includes results and analysis of an international qualitative benchmarking (QB) exercise; Includes bibliographical references and index ER -