00582nam a2200229 a 450000500170000002000180001708200160003510000330005124500390008425000120012326000230013530000290015849000470018750000190023460000080025363000200026163000200028163000180030163000210031985600060034085600060034620251203114848.0 a9788126534067 a519.82bGRO aGross, Donald ...[et al.]d_ aFundamentals of queueing theoryb_ a4th ed. aDelhibWileyc2013 axii, 500 p .c22 cm.bPB aWiley Series in probability and statistics aIncludes index bc_ aQueueing theory aJohn F. Shortle aCarl M Harris aJames M. Thomson f_ a_