00533nam a2200193 a 450000500170000002000180001708200190003510000230005410000180007724500500009526000350014530000290018050000500020960000080025963000190026763000410028685600060032785600060033320251203114833.0  a9781783301614  a025.00723bFAR  aFarmer, Lesley S.J  aSafer, Alan M  aLibrary improvement through data analyticsb_  aLondonbFacet publishingc2016  aix, 174 p .c18 cm .bPB  aIncludes bibliographical references and index  bc_  aData analytics  aSix sigma (Quality control standard)  f_  a_