TY - BOOK AU - Ramasamy, Subburaj TI - Total quality management: _ SN - 9781259001413 U1 - 658.568 PY - 2015/// CY - New Delhi PB - MaGraw Hill Education (India) KW - KW - Total quality management N1 - Includes index ( I1-I6) and Appendix (A1- A.56) ER -