00000nam a2200000 a 4500 20251203112454.0 9780230327849 658.8 BAR Baron, Steve _ Harris, Kim Hilton, Toni Services marketing text and cases 3rd ed. New York Palgrave Macmillan 2009-R2012 xviii,358p. ill. 24 cm. PB includes index _ Service industries--Marketing _ _ _ 198736 C 160356 160356 0 0 0 0 PU PU 2013-03-23 660.23 0 658.8 BAR 198736 BK