00348nam a2200133 a 450000500170000002000180001708200160003510000210005124500270007226000520009930000250015150000190017670000190019520251203112031.0 a9780195676952 a658.45bRAM aRaman, Meenakshi aBusiness communication aNew DelhibOxford University Pressc2006-R 2009 axii,595p.c24cm.bPB aincludes index aSingh, Prakash