00316nam a2200121 a 450000500170000002000150001708200160003210000170004824500610006526000270012630000260015370000150017920251203111015.0  a0814473571  a646.76bTRA  aTracy, Brian  aPower of Charmbhow to win anyone over in any situatuion  aNew YorkbAmacomc2006  aviii,145p.c22cm.cHB  aarden, ron