00349nam a2200121 a 450000500170000002000150001708200180003210000240005024500690007426000400014330000260018370000180020920251203110846.0 a031332476X a658.4038bKHO aIngersoll, Patricia aManaging information technologybhandbook for systems librarians aWestportbLibraries Unlimitedc2004 axvi, 199p.c24 cm. PB aCulshaw, John