Excellence in services: focus on people; marketing: quality (Record no. 48293)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00000nam a2200000 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251203091649.0 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658, |
| Item number | D, bal |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Balachandran, S. |
| 245 ## - TITLE STATEMENT | |
| Title | Excellence in services: focus on people; marketing: quality |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Bombay |
| Name of publisher, distributor, etc. | Business Book |
| Date of publication, distribution, etc. | 1993 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii,324p, 22cm |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Management |
| 964 ## - | |
| -- | Eng |
| -- | 100 |
| -- | |
| -- | 010 |
| -- | |
| -- | _ |
| 997 ## - | |
| -- | 71615 LIBSS C |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library | Central Library | 08/04/1998 | 150.00 | 658, D, bal | 71615 | Books |